Report on Bellperson/Shuttle Driver - Hilton Irvine/Orange County Airport - Irvine, CA

Bellperson/Shuttle Driver - Hilton Irvine/Orange County Airport - Irvine, CA

Job Description

Come and be a part of a great team at the Hilton Irvine/Orange County Airport as a Bellperson / Shuttle Driver!

Basic Requirements/Qualifications

  • Must have a Valid Class B California Driver's License.

  • Must have a valid Class C California's Driver's License.

  • Past driving and hotel experience is preferred but not required.

  • Looking for someone with open and flexible availability to work any shift between 5am-11pm.

  • Ability to work nights, weekends and holidays

For qualifying individuals, we offer FULL benefits including but not limited to: medical, dental, vision, retirement, an extensive PTO (paid time off) plan, AMAZING travel discounts, complimentary meal while you work...and much more!

What will I be doing?

As a Bellperson / Shuttle Driver, you would be responsible for transferring and storing luggage and responding to guest requests, driving guests to and from airport and various locations in the property designated vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Drive property-designated vehicles safely to and from airport and other designated locations
  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Ensure messages and faxes are regularly delivered throughout the day
  • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
  • Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Experience Requirements: 
Not requirements
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