Report on Library Technical Assistant I - San Francisco, CA 94103

Library Technical Assistant I - San Francisco, CA 94103



Submit Verification (Proof) of Education and/or Experience at Time of Filing Application
Failure to Submit the Required Verification Will Result In the Rejection of Your Application

Under supervision, and in accordance with established policies and procedures, the Library Technical Assistant I performs various routine phases of technical library work, and performs related duties as required. The Library Technical Assistant I makes routine contact with the general public, outside organizations, and library personnel in connection with library operations and activities, and prepares and/or maintains various files and records.

Essential functions of this class may include:

  • Providing direction, training and/or coaching to clerical and support staff and may direct or lead them
  • Assisting patrons in person, over the telephone and by correspondence regarding library policies, procedures and directional information, assisting patrons with routine questions and with the location of library material, including electronic resources
  • Searching for library materials; obtaining information from bibliographies, files, records, databases, and other sources
  • Assisting with daily library operations, such as opening and closing procedures, completing ADA checklists, drafting desk schedules, serving as timekeepers, etc. and keeping the library orderly and pleasant
  • Creating customer accounts and completing transactions such as library application processing, resolving fines and fees, checking in and out physical and digital materials, and processing requests for new books, additional copies, and other library material
  • Filing; preparing and/or maintaining various files and records; writing routine correspondence and incident reports; typing; receiving and recording money
  • Sorting books and preparing them for delivery to various locations, or mailing, or for discard, or bindery
  • Collaborating in the creation, preparation, and display of various materials and resources
  • May assist in preparing an exhibit, display or other publicity material
  • May drive bookmobile and assist librarian in serving bookmobile patrons
  • Performs copy cataloging; making proper entry of new serials; assigning Cutter numbers
  • Processing orders, serials, documents, and other library material
  • Inventorying the collection, checking shelves for proper placement of books and for materials in need of repair or replacement; may perform minor book repair and/or weeding on condition as needed
  • Generating reports such as circulation reports, overdue notices, paging lists, clear hold shelf lists, daily and weekly cash reports and other related reports
  • Troubleshooting, operating, and providing assistance to patrons with library equipment, including microfilm machines, scanners, multifunction devices (e.g. copy machines), and other electronic devices
  • May create, maintain, and troubleshoot technical issues related to the Library’s website, intranet, and other electronic media systems
  • Related duties as required

An Associate’s degree from an accredited college or university with a major in Library Information Technology; OR

Completion of a Library Information Technology certificate program from an accredited college or university AND one (1) year of full-time verifiable experience in library work in the areas of technical services, circulation, cataloging and/or information services, equivalent to the duties performed by class 3610 Library Assistant, in the City and County of San Francisco; OR

Two (2) years of full-time verifiable experience in library work in the areas of technical services, circulation, cataloging and/or information services, equivalent to the duties performed by class 3610 Library Assistant, in the City and County of San Francisco.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Special Conditions:
1. Some positions in this class may require possession of bilingual skills. Eligibles who do not possess the designated skills will not be appointed to bilingual positions. A language proficiency test may be administered prior to appointment to these positions.

2. May be required to push, pull and lift with assistance objects weighing fifty (50) pounds or more.

3. Some positions in this class may require possession of a valid California Driver’s License.


Some positions in this class are subject to irregular work schedules and may require evening and/or weekend work; and require constant public contact. Positions in this classification may be required to work at various locations within the Library system.

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Stefanie Lim by telephone at 415-551-8911 or by email at


Applicants are required to submit verification of qualifying education and/or experience prior to the filing deadline**. Verification should be attached to the application. Please use the "Education/Experience Verification" link in the "Other" tab to attach verification documents to your application.

All education and/or experience used to meet the minimum qualifications must be verified.

Qualifying education must be verified by copy of diploma showing major or transcripts showing coursework completed. Information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Verification of qualifying experience must be on the employer’s letterhead, show the applicant’s name, dates of service, job title(s), duties actually performed for each position, and must be signed by the employer. If the qualifying experience was performed on a part-time or as-needed basis, the total number of hours worked or average hours worked per week must also be included. Qualifying experience may be verified by performance evaluations showing duties performed. City and County employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will only be allowed if recorded in accordance with the provisions of Civil Service Commission Rules.

**Verification of library experience gained by employees working for the San Francisco Public Library will be automatically verified by a review of the Human Resources Information System data. If you are currently employed by the San Francisco Public Library, you do not need to submit experience verification, however, if you have other qualifying experience from another library that you are using to meet minimum qualifications, you do need to submit verification documents to support the outside work experience.

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Experience Requirements: 
Not requirements
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