Report on Loss Prevention Officer Novotel Miami Brickell Miami, FL

Loss Prevention Officer Novotel Miami Brickell Miami, FL

Description: 

Position: Loss Prevention Officer

Department: Loss Prevention

Purpose: To ensure that the hotel guests, hoteliers, and hotel property are maintained in a safe and secure environment. Respond to peopleâs needs, accidents, incidents in a fast and efficient manner to degrease losses and increase safety and wellness. Accurately reporting all incidents and actions taken in the shift.

Reports to: Loss Prevention Manager

Essential Functions:   

  • Performs Security rounds of the hotel as follows:
  1. Restaurant.
  2. All lobby areas and the hoteliers entrance and garage.
  3. Penthouse, banquet rooms, pool deck.
  4. All guest floors.
  5. Executive offices.
  6. Service levels. (heart of the house areas)
  7. Outside areas (sidewalks, front and back of the hotel)
  8. Loading dock.
  • Patrols all locations requiring special attention as frequently as possible.
  • Writes workersâ compensation incident reports and take appropriate actions dealing with medical situations and emergencies.
  • Responsible to handle, log and store lost and found items. Responds to guest requests about lost and found.
  • Responds immediately to emergency incidents and security requests as assigned.
  • Ensures maximum guest, hoteliers, and hotel safety and security at all times.
  • Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures. 
  • Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established security procedures.
  • Performs duties as assigned by the Director of Engineering and Loss Prevention and LP supervisors, and responds to the directions from any Executive Committee member or Departmentâs Managers.
  • Creates and maintains the highest standards of safety and security at all times, being professional in attitude, appearance, and application of duties.
  • Checks Hoteliers leaving and entering the hotel at the beginning and end of the shifts, or at any time when a hotelier leaves the hotel. Collects all package passes and inspects parcels taken from the hotel.
  • Monitors the security of the deliveries.
  • Confiscates all unauthorized parcels and notifies the Director of Engineering & LP and the appropriate department head of the situations, logs it.
  • Checks all I.D's of the hotel visitors, vendors, applicants and escort them to the appropriate location. Notifies the department head involved for permission for non-staff personnel to enter the premises.
  • Monitor hoteliers entrance, checking I.D. cards.
  • Maintain visitor's log - issue passes.
  • Enforce package pass policy.
  • Enforce hoteliers entrance and parking policy.
  • Distribute hoteliers' documents or messages as necessary.
  • Submit end of shift report.
  • Maintain shift log.
  • Maintain lost and found log.
  • Maintain laundry log.
  • Work special events securing the areas as required by DOE.
  • Does not leave assigned station unless properly relieved as specified by the Director of Engineering & LP. Performs all necessary clerical requirements of the Loss Prevention Department under the supervision of the Loss Prevention Supervisor. This includes filing, processing work orders, ordering supplies, maintaining necessary schedules, and posting bulletin board information, cleaning and organizing the office areas.
  • Protects hotel from admission of undesirables and others not conducting legitimate business within the premises.

Hotel Specific Essential Functions:

  • Conduct locker rooms inspections
  • Detex patrol of all areas of the hotel. Monitor life and safety systems to include fire panels, cameras.
  • Perform investigations as needed.
  • Responds to police officials in the building, to include fire department.
  • Any other assignments by management.
  • Flexibility to work different shifts to include overnight as per business needs.
  • Ability to read, write and speak in English. Spanish is a plus.
  • Execute all emergency protocols.

Tools and Equipment:

  • Telephone, pen/pencil, computer and printer, file folders, filing cabinet, radios, cameras.
  • Lift jack dolly, hand truck, camera, first aid equipment.

Working Environment:

  • Interior of hotel, in all areas with exposure to extreme temperatures.
  • Exterior of hotel with exposure to weather conditions.
  • Exposure to various hazardous chemicals.
  • Must be able to lift 50 pounds, bend, stand, walk.

Novotel Miami Brickell

Mid-scale hotel for business or family trips

Novotel Miami Brickell is modern and elegant while also offering convenience, comfort and breathtaking views with 275 rooms that spread throughout the 12 floors and 5.000 sq. ft. of meeting and conference space. Discover convenient access to the very best of Downtown Miami, from the area´s top businesses, outstanding shopping, an eclectic dining and nightlife scene, world class art, and more.

At Novotel Miami Brickell, heartists are provided with designed benefits and recognition programs which express their importance to Accor Hotels and reward their efforts and passion.

  • A dollar a day parking
  • Complimentary Meals per shift
  • Uniforms
  • Career opportunities and growth
  • Recognition programs
  • Learning and development programs
  • Incentive programs at select levels of the organization
  • Travels Benefits all around the world
  • Paid holidays and vacation
  • Medical, Vision and Dental Insurance
  • Retirement plans 401K
  • Heartist Discounts and more

u60.png   Miami, FL

u74.png   Novotel Miami Brickell

u62.png   Posted on: 05/03/2019

Position Available: Immediately

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Other: Competitive Pay, Paid Time Off, Sick Time, Health Benefits

Management Position: No

Hiring Contact: Celine Redonnet

Phone: 7867253220

Fax: 7867253220

Address: 1500 SW First Avenue , Miami, FL, 33129, US

Position: Loss Prevention Officer

Department: Loss Prevention

Purpose: To ensure that the hotel guests, hoteliers, and hotel property are maintained in a safe and secure environment. Respond to peopleâs needs, accidents, incidents in a fast and efficient manner to degrease losses and increase safety and wellness. Accurately reporting all incidents and actions taken in the shift.

Reports to: Loss Prevention Manager

Essential Functions:   

  • Performs Security rounds of the hotel as follows:
  1. Restaurant.
  2. All lobby areas and the hoteliers entrance and garage.
  3. Penthouse, banquet rooms, pool deck.
  4. All guest floors.
  5. Executive offices.
  6. Service levels. (heart of the house areas)
  7. Outside areas (sidewalks, front and back of the hotel)
  8. Loading dock.
  • Patrols all locations requiring special attention as frequently as possible.
  • Writes workersâ compensation incident reports and take appropriate actions dealing with medical situations and emergencies.
  • Responsible to handle, log and store lost and found items. Responds to guest requests about lost and found.
  • Responds immediately to emergency incidents and security requests as assigned.
  • Ensures maximum guest, hoteliers, and hotel safety and security at all times.
  • Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures. 
  • Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established security procedures.
  • Performs duties as assigned by the Director of Engineering and Loss Prevention and LP supervisors, and responds to the directions from any Executive Committee member or Departmentâs Managers.
  • Creates and maintains the highest standards of safety and security at all times, being professional in attitude, appearance, and application of duties.
  • Checks Hoteliers leaving and entering the hotel at the beginning and end of the shifts, or at any time when a hotelier leaves the hotel. Collects all package passes and inspects parcels taken from the hotel.
  • Monitors the security of the deliveries.
  • Confiscates all unauthorized parcels and notifies the Director of Engineering & LP and the appropriate department head of the situations, logs it.
  • Checks all I.D's of the hotel visitors, vendors, applicants and escort them to the appropriate location. Notifies the department head involved for permission for non-staff personnel to enter the premises.
  • Monitor hoteliers entrance, checking I.D. cards.
  • Maintain visitor's log - issue passes.
  • Enforce package pass policy.
  • Enforce hoteliers entrance and parking policy.
  • Distribute hoteliers' documents or messages as necessary.
  • Submit end of shift report.
  • Maintain shift log.
  • Maintain lost and found log.
  • Maintain laundry log.
  • Work special events securing the areas as required by DOE.
  • Does not leave assigned station unless properly relieved as specified by the Director of Engineering & LP. Performs all necessary clerical requirements of the Loss Prevention Department under the supervision of the Loss Prevention Supervisor. This includes filing, processing work orders, ordering supplies, maintaining necessary schedules, and posting bulletin board information, cleaning and organizing the office areas.
  • Protects hotel from admission of undesirables and others not conducting legitimate business within the premises.

Hotel Specific Essential Functions:

  • Conduct locker rooms inspections
  • Detex patrol of all areas of the hotel. Monitor life and safety systems to include fire panels, cameras.
  • Perform investigations as needed.
  • Responds to police officials in the building, to include fire department.
  • Any other assignments by management.
  • Flexibility to work different shifts to include overnight as per business needs.
  • Ability to read, write and speak in English. Spanish is a plus.
  • Execute all emergency protocols.

Tools and Equipment:

  • Telephone, pen/pencil, computer and printer, file folders, filing cabinet, radios, cameras.
  • Lift jack dolly, hand truck, camera, first aid equipment.

Working Environment:

  • Interior of hotel, in all areas with exposure to extreme temperatures.
  • Exterior of hotel with exposure to weather conditions.
  • Exposure to various hazardous chemicals.
  • Must be able to lift 50 pounds, bend, stand, walk.

Novotel Miami Brickell

Mid-scale hotel for business or family trips

Novotel Miami Brickell is modern and elegant while also offering convenience, comfort and breathtaking views with 275 rooms that spread throughout the 12 floors and 5.000 sq. ft. of meeting and conference space. Discover convenient access to the very best of Downtown Miami, from the area´s top businesses, outstanding shopping, an eclectic dining and nightlife scene, world class art, and more.

At Novotel Miami Brickell, heartists are provided with designed benefits and recognition programs which express their importance to Accor Hotels and reward their efforts and passion.

  • A dollar a day parking
  • Complimentary Meals per shift
  • Uniforms
  • Career opportunities and growth
  • Recognition programs
  • Learning and development programs
  • Incentive programs at select levels of the organization
  • Travels Benefits all around the world
  • Paid holidays and vacation
  • Medical, Vision and Dental Insurance
  • Retirement plans 401K
  • Heartist Discounts and more
Experience Requirements: 
Not requirements
Date posted:
2019-08-13
Job Id: 
7673926