Report on Technical Support Engineer - Tiers 1,2,3
Technical Support Engineer - Tiers 1,2,3
We're a company that's passionate about helping people. We do that by ensuring their technology is working well for them. If you have an interest/affinity for technology and enjoy helping others, we may have a the position you've been looking for.
Our industry is flooded with people that put technology before people and would much rather work in a cold/dark cave and fix every ticket with minimal contact with other humans. If this is you, please don't waste your time by applying. We want people that want/contribute to a positive work environment, enjoy working closely with a team as well as invidually as necessary.
If you have retail or food service experience and enjoyed the little things you could do to improve someone's day, then you're what we're looking for. We have fantastic tools and are willing to provide training as long as you're a quick learner and have some degree of technical knowledge.
This position is a flexible one that could be mostly tier 1 work, up to a significant amount of tier 3/Sys Admin work depending on your experience and capabilities. The types of requests we handle range from a mouse not working to designing and implementing complex network infrastructures/server environments.
THIS IS AN OPEN BOOK TEST: Please email your resume in PDF format with a cover sheet explaining why you think you are a great candidate and please include what you are looking to be paid. Send everything to careers@takectrl[dot]com. Thank you very much for your interest and we look forward to speaking with you soon!
OPTIONAL: Within your cover letter, tell us which one of our values (or our purpose) resonates with you and why.